Terms of Sale
This is the Replica Forge's store Terms of Sale, and when you purchase from us you are bound by these terms. These terms cannot be revoked, and or modified by anyone but us.
All orders placed for in stock items, will be shipped within 3 business days. All orders are shipped using the United States Postal Service or UPS, with a tracking number provided. We are not responsible for any damaged, lost or stolen shipment once it begins tracking.
If you wish to guard against lost, stolen or damaged shipments, then you may contact us after ordering and request insurance be placed on your delivery. Insurance up to 300 dollars of protection is free of charge. Anything above above that is the responsibility of you the customer. We DO NOT purchase insurance on any package above 300 U.S. Dollars.
We take every possible precaution to ensure our products are packed well and arrive in proper condition. However once it goes into the hands of the shipper we cannot be held responsible for damages caused in shipping. By purchasing from us, you agree to this without question. You agree that any and all damages caused in shipping shall not be the responsibility of The Replica Forge, llc or it's owners. You further agree that all claims shall be against the shipper if any are pursued. We agree to aid you in all claims you may have as we keep detailed images of all builds, packing and shipping preperation.
CUSTOM MODEL ORDERS:
Custom model building is a large part of what we do. When we give you a completion time. we guarantee that date as the day the custom build will be done. The exception to this, is if you request changes that effect the build itself. Any requested changes will be looked at, and we will at that time let you know if the request will change the completion date.
International customers are encouraged to retain insurance on all shipments. We are not in any way responsible for any packaged held, taken, seized or intercepted by either U.S. Customs or your native Countries customs. We encourage you to make sure that the product you are ordering is allowed in your Country. Also please keep in mind, that your customs can open the inbound package and search it. Due to the delicate nature of some of the models we sell. We cannot be responsible for damage done by over zealous customs inspectors.
All custom model and prop sales are final. Once an order is placed that order may not be cancelled once it is mailed. If you desire to cancel your order prior to shipping then a 20 percent fee be deducted from any refund.